We called the other medical supply place in marble falls and the phone was answered by a rude person. We decided to call Wise Owl and Sonia answered the phone. She was very professional and extremely helpful. If you're ever in need of medical equipment, ask for Sonia

I recently switched to Wise Owl and have found the dependable service and friendly attitude to be a breath of fresh air. Sonia Elliot took the time to explain in every detail how to maintain the equipment which had never been done before. Hopefully, with her help, I have found the right face mask but if not Wise Owl has assured me that they will keep trying until I am satisfied.

I needed a lot of help setting up an O2 machine with a water bottle addition and Michelle was so incredibly patient, kind, and helpful! Not once did she lose patience with me or make me feel anything less than fully capable of making this modification work. It takes a special person to be able to clearly instruct someone like me 😉. Highly recommend Wise Owl!

I highly recommend Wise Owl. I have used other medical supply stores in Marble Falls before and greatly prefer Wise Owl. They provide great customer service and explain everything thoroughly. They also put everything through your insurance prior to billing you directly which is greatly appreciated. Thanks for your service this morning and I look forward to working with you in the future.

They were very helpful in getting my equipment to me as quickly as possible. Then went above and beyond to work with the insurance in a timely manner to get it covered so I didn’t have to do self pay. So thankful to have such a professional and kind place to work with here in Marble Falls.

Grateful for the Wise Owl team. We were fortunate to have same day setup. Dave explained things carefully and did not make us feel rushed. Quick, clean, efficient and friendly across the board.

Everybody at WISE Owl medical supply was very professional and went out of their way to help me obtain the machine I needed and I will certainly recommend them to anyone who may need their services.

The staff is extremely helpful and is familiar with all of their inventory. They offer suggestions to make your experience with them pleasant. They also have a good selection and are willing to help you get anything they don’t have in the store!

I'd like to say THANK YOU to all for all the help today. For someone like me whom didn't really know what I needed, I left the store with all the answers to my questions. Anyone needing medical supplies in the Hill Country, this is the place to be. Everyone had a smile on their face, willing to help get what I needed and courteous. I'd gladly pay out of pocket (since our insurance isn't in network 😒) with Wise Owl than the alternative supplier in town.